Support

We are a friendly, helpful voice at the end of the phone. With experts who really care about the clients needs, with high level of technical competence, our team know our solutions inside out. Interaction and advice provides customers with ongoing control as well as professional development. Talk to us about Support for your Dictation System. Call us on 021-2021 246.

Technical Support

• Remote or on-site technical support for Digital Dictation, Voice Recognition.
• Training & troubleshooting technical or user queries.
• Upgrades to older solutions.
• Support organisational changes such as user change, new users or configurations changes to the technical environment or workflow etc.
• Integration of dictation and voice recognition software into different operating environments e.g. Citrix, hosted, virtual, thin client etc.
• Direct contact with software and hardware manufacture developers ensures rapid turnaround of escalated enquiries.
• Future proofing for dictation and voice recognition solutions.